Triage
We identify the page, claim, source provided, and likely impact. Result, tax, eligibility, safety, and offer-term issues get priority over wording preferences.
Corrections
If Lottery Valley gets something wrong, users should not have to guess what happens next. This page explains how to report an issue, what types of changes qualify as corrections, and how updates are handled.
Email hello@lotteryvalley.com with the page URL, the exact statement in question, and the official or primary source you believe should replace it.
We identify the page, claim, source provided, and likely impact. Result, tax, eligibility, safety, and offer-term issues get priority over wording preferences.
We compare the report with official or primary sources where available. If sources conflict, the page should say that clearly instead of presenting false certainty.
Confirmed factual errors are corrected as quickly as practical. Material clarifications should make the change understandable without turning the page into a change log.
Errors involving results, dates, rules, fees, eligibility, or source interpretation should be corrected as quickly as practical after verification.
If wording is technically true but likely to mislead users, the page should be clarified rather than left untouched.
When a page is stale because the underlying source changed, the correct action is a content update, not silence.
We review reports against the cited source and the page's original evidence chain.
Confirmed result, rule, tax, eligibility, or offer-term errors are prioritized because they can affect user decisions.
When a factual error is confirmed, we update the page copy as quickly as practical.
If a report is unresolved because source material conflicts or remains unclear, the page should be clarified rather than left with false certainty.